Privacy Policy

At Point Red Design we respect your privacy and have a strict privacy policy.

What information do we collect?

If you place an order with us we will require your name, billing and delivery address and contact details.

Please be assured, we would never pass on any of your personal information to a third party for marketing or other uses unless required by law.

What do we use the information for?

Your information is used only for internal records and we may use it to improve our products and services.


Cookies are harmless text files (tiny files of letters and numbers) that websites place onto the hard drive of your computer while you are visiting their sites.  They cannot transmit viruses, the cookie file takes up very little space and simple acts as an identification card to the site. 

 In light of recent changes to legislation we are continually keeping our cookie policy under review.

At Point Red Design our cookies do not contain any personal information about you and are used only to determine your browser and user preferences for our site.

We use cookies for the following reasons: 


Unless you have requested not to accept further correspondence we may periodically send details of any new products, special offers or other information which may be of interest to you.  If you do not wish to receive any of these please contact us by email at

Security of your personal information

We take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

You are responsible for keeping your account password confidential. We will not ask you for your password (except when you log in to the website).

Payment security

We do not collect or store any of your financial information.  Your online payments are handled by our secure payment provider PayPal.

Policy Changes

We may update this privacy policy from time-to-time by posting a new version on our website.  You should check this page occasionally to ensure you are happy with any changes.  We may also notify you of changes to our privacy policy by email.

Your rights

You may instruct us to provide you with any personal information we hold about you.  Provision of such information will be subject to a small charge and the supply of appropriate evidence of your identity (a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.


If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email at  or by post to Point Red Design, 12 Harford Manor Close, Norwich NR2 2TL

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